By Peter Farmer Everyone at Simwood is very clear on the nuances of our policy towards diallers, having suffered me droning on about compliance issues at them in training sessions, or faced the wrath of…

By Simon Woodhead We’ve made some changes to the way our fraud controls reject calls. But don’t worry, nothing changes unless you want it to! I was looking to see when we introduced the majority…

By Simon Woodhead In the latest act of the relentless re-localisation of telecoms, as domestic operators seek to re-enforce their monopolies, major Norwegian operators have today agreed amongst themselves to block all traffic entering Norway…

By Alex Lane TLDR: If your calls to the USA are rejected by us, you need to clean up your traffic because we’ve tightened the screws on our controls. Today I am writing to you…

By Simon Woodhead Last July, we advised of changes to Mexico dialling, whereby the 1 was being dropped between the country code (52) and mobile numbers. This change had a 30 day window which was…

We have been asked by Ofcom to build 119 as a short-code as part of the NHS’ handling of Coronavirus. This is now live for all accounts and trunks with operator services enabled. As we…

Our porting desk will be operating as usual over the festive period, with the exception of the bank holidays. When submitting a port request on the lead up to and over the festive period please…

The Federal Telecommunications Institute of Mexico are introducing a new national numbering plan, changing a number of Mexican dial codes. Mexico has the country code +52 and, historically, Mexican mobile numbers all required a leading…

By Ateeq Rehman As we approach this wonderful festive time of the year, we would like to notify all our customers of our office opening hours and last port dates of 2018! The last porting…