Christmas & New Year 2019 Porting Desk
Our porting desk will be operating as usual over the festive period, with the exception of the bank holidays. When submitting a port request on the lead up to and over the festive period please…
Category Archives: Voice
Mexico Dialplan Changes
The Federal Telecommunications Institute of Mexico are introducing a new national numbering plan, changing a number of Mexican dial codes. Mexico has the country code +52 and, historically, Mexican mobile numbers all required a leading…
USA Caller ID changes – SHAKEN and STIR
by Thomas Hadden, COO Simwood Inc. Many of you may have heard of the changes being implemented in 2019-2020 by USA – ILEC/CLECs/IPES Carriers. The most common topic is SHAKEN/STIR. For our James Bond fans,…
Simwood Christmas Opening Hours
By Ateeq Rehman As we approach this wonderful festive time of the year, we would like to notify all our customers of our office opening hours and last port dates of 2018! The last porting…
Capacity, capacity, and a huge thank you!
By Simon Woodhead Over the course of 2018 we’ve quadrupled our outbound capacity to keep pace with customer demand; that is within the UK and excludes the USA which now represents a large proportion of…
US numbering now available (in testing)
As previously signalled, we’re really pleased to make US numbering available through the portal in testing. As it is in testing there are some known interface fixes to be deployed shortly and the provisioning experience…
GC6 CLI Update
With effect Wednesday 10th October we will be implementing the first phase of CLI changes for compliance with the revised General Condition 6 as previously discussed here Outbound calls that do not have any valid Caller…
Intelligently Rejecting Nuisance Calls since 2014
Back in 2014, we launched Intelligent Call Rejection, a Simwood take on the traditional ACR service, which filtered out calls where Caller ID Data is invalid or missing, whether or not it is merely “Withheld”…
CLI-based routing
As we near the mandatory changes to CLI handling in October, we’re seeing an increased number of tickets relating to routing issues where certain CLI is presented, e.g. presenting a Mongolian mobile CLI on calls…
Managing numbers effectively
Numbers are a limited resource, and CPs have a duty to ensure numbering is managed effectively and efficiently (General Condition 17). Also, no-one wants to be paying for forgotten-about numbers that they aren’t using, so…