We previously discussed what changes were afoot and suggested customers hold-fire from responding to OFCOM’s demands until the situation was more clear. We recommend you read our previous post for background. Whilst we’re still unaware…
All of our Virtual Interconnect customers have received contact from OFCOM relating to the ongoing unbundling of non-geographic call charges. This is the latest guidance we can offer to assist with this. The changes will…
This is a bit of a departure for our blog as I’m writing this to be read by consumers rather than our usual audience of customers and our peers in the telecoms industry. The reason…
OFCOM’s Narrowband Review, effective earlier this year, led to incoming calls on ported numbers coming into Simwood being loss-making per minute, as we warned during its consultative period that it would. We made our views…
Effective June 2014 you will need to have replaced many of your 084 and 087 (and where applicable 09) numbers alternatives in order to remain compliant with new laws. In October 2011 the EU passed…
Over the Christmas break French fixed and mobile telephone operators quietly introduced surcharges on calls originating outside the EU. They are basing these on the Caller ID presented and not on the origin of the…
We launched our new SIP stack a little over a year ago now, and despite clear documentation, our own Guidance on Nuisance calls and supporting multiple common methods of sending Caller ID (“CLI”) we have…
OFCOM, the body in the UK responsible for promoting competition, has spent 18 months consulting with stakeholders over its plans to impose controls on the industry for the coming three years. We discussed this and shared our…
The Culture, Media & Sport Committee is holding an inquiry into nuisance telephone calls and text messages, focusing on the current regulatory system and its enforcement. They are seeking practical suggestions from communications providers. We…
There’s a few things happening to UK FreePhone (0800, 0808 and 0500 numbers) that you need to be aware of and potentially plan for. BT PayPhone Access Charges Effective September 1st BT will be more…