Whose Line is it Anyway?
by Neil Brown, decoded:Legal The new General Conditions of Entitlement — the rulebook which makes up part of the regulatory framework for the provision of communications services in the UK — comes into force on…
Category Archives: Regulation
GDPR Data Processing Addendum
One requirement of GDPR, under Article 28, requires that controllers (such as yourselves) may only appoint processors who can provide “sufficient guarantees” to meet the requirement of the Regulation. Contracting parties must be bound by…
Privacy Policy Update
We’ve updated our Privacy Policy to bring it into line with the requirements of the new General Data Protection Regulations (GDPR) but also make it a bit clearer and less “lawyer-ish” whilst still complying with…
CDR Data Retention
One of the key principles of GDPR is Data Minimisation. Additionally, it makes it clear that data collected with one specific purpose cannot be repurposed for another. Whilst the jury’s still out on whether or…
Restoring Confidence in CLI
Ofcom recently published a new Guidelines for Calling Line Identification Facilities which includes amendments to the General Conditions and National Numbering Plan. These changes, which we fully support, are aimed to restore some confidence in…
GDPR Consent
By Ross McKillop Unless you’ve been hiding under a rock for the last year or so, and especially the last few months, it’s been hard to miss GDPR and I’m sure, like us, you’ve been…
Payment Services Directive 2 (PSD2)
By Ross McKillop You may have heard of the Payment Services Directive 2 (PSD2) which has recently been adopted into UK law through the Payment Services Regulations. These regulations have never been of much concern…
CLI Changes
Ofcom have recently published Draft CLI Guidelines which will likely become part of the General Conditions in 2018. Notably, these proposals will require much stricter checks of CLI in an effort to protect consumers from…
GC4 999 Fees and Services
If you’re operating a PECS or PECN service in the UK you must comply with the General Conditions. One of these is GC4, providing access to the Emergency Services (999), and the provision of address…
Unbundled Tariff Numbers
Non-Geographic Numbers The UK National Numbering Plan has a huge range of numbers and most of our customers’ numbering requirements are met by our 01, 02, 03, and 080 numbers which can be freely used…