By Simon Woodhead When we did the Carrier Services pricing review, we gave a heads-up that we were making a change on June 1st which would recognise the value of having numbers individually configured, whilst…

By Simon Woodhead As we continue to push our US expansion we thought it long overdue to update our UK/international rate sheets for the US. Customers with a 499 Filer ID wanting full NPA-NXX (220k+…

By Simon Woodhead TLDR: The UK mobile breakouts you know have been massively consolidated into far fewer categories. We do not expect this to have any discernible impact on your billed amounts. Back in the…

By Simon Woodhead It’s that time of year when I get to wish you and your families a fantastic Festive Season and to thank you, where you have, for being part of our journey during…

By Frazer Barnett There are some of the more esoteric aspects of the Simwood service which I feel do not get enough attention. Channels, while viewed by many as a commodity that is identical across…

By Simon Woodhead TLDR: We’ve added even more directs so most of your UK fixed, mobile and non-geographic calls will route directly to their destination, improving quality, speed of connection and resilience to failure. We’ve…

By Simon Woodhead Given the ongoing cost of living crisis, I’d like to shine the spotlight on another of this industry’s dirty little secrets. It isn’t our secret, we’ve never played along, but you and…

By Simon Woodhead It has been a week or so since we updated you on our plans for blocking inbound and outbound calls according to Ofcom’s DNO list. I wanted to circle back and look…

By Simon Woodhead Ofcom publishes the ‘DNO list’, a list of inbound only phone numbers from high profile organisations that should never originate outbound calls. These numbers are highly desirable to scammers and frequently used…