We will be updating our Managed A-Z Termination rates and codes on July 24th 2019. Comparing rates? Rate filesOur rates can be downloaded below. Please see our new website to understand our different service levels. You can check (and change)…
By Simon Woodhead We’re very fortunate in that difficult conversations about our rates are rare, and with established customers they’re almost non-existent. We operate in what I’d call value-added wholesale, and our rate sheets are…
by Simon Woodhead Following back-to-back audits, I’m delighted to report that Simwood has been certified to two ISO standards! Firstly, ISO 9001:2015 is the international standard for Quality Management Systems. ISO 9001:2015 “helps ensure that…
Ofcom are presently consulting on two topics very close to our hearts. These are first consultations, there should be others, and we’d encourage all customers to share their opinion, or submit support for ours. These…
By Simon Woodhead We’re noticing a worrying trend in UK telecoms that is evidenced by a rise in what we call tickets about ‘weird shit’. The days of a tax-payer funded monopoly are behind us…
SimCon now has its own micro-site where we’ve uploaded details of the inaugural SimCon Awards. Check it out at https://simcon.io/
By Simon Woodhead Numbering We’re really pleased to confirm that the US numbering porting interface is available in beta. Thanks to those customers who couldn’t wait and have been testing it. We’re pleasantly surprised by…
By Grahame Davies If there’s one thing a lot of us enjoy, for want a better word, it is analysing customer service and company communications. Today’s world has rightly lifted service levels in these areas…
Simon Woodhead and Ross McKillop take us through Simwood Architecture.
Simon Woodhead takes us through Simwood’s new voice app.
