Carrier Services rate update (2023-09-25)


We will be updating our Managed A-Z Termination rates and codes on September 25th 2023.

As usual, these changes are colour coded in our full rate files available through the portal as below.

Unlike other operators, we are not passing on UK origin surcharges, relying instead on our advanced technology to protect you and us from this industry’s latest sleazy money-grab. We will maintain this position as long as possible so our customers do not need to worry.

Rate files
Full rate sheets with codes are now only available through the portal or from our API for active customers. Once logged in to the portal you can find them in the “commercial” section.

Please contact our sales team if you are not a customer and would like to see our rates.

Ancillary charges (inc. SMS & fax)
Our charges for ancillary services can be found here.

100% SLA
Our Service Level Agreement (SLA) for our UK carrier services customers is a guarantee of 100% Simwood service availability.  Read more here.

Our MSA is here.