Our stance on “dialler”
By Peter Farmer Everyone at Simwood is very clear on the nuances of our policy towards diallers, having suffered me droning on about compliance issues at them in training sessions, or faced the wrath of…
Monthly Archives: July 2023
Ireland ‘Special Offer’
By Simon Woodhead We don’t do ‘special offers’ but I wanted to grab your attention, and the title will be karmic in certain quarters! I mentioned last month how we were pushing for Zero Defect…
Number Range Hosting
By Peter Courtney Hi everyone, I joined Simwood a few weeks ago as Sales Director and this is my first blog. I’m pretty sure I’ll know many of you already but for those I’ve not…
If the BBC did DDoS…
Comms Council UK just put out an e-mail to its members, saying one of its own has been suffering from a DDoS attack for several hours affecting its US resources and customers. Of course, we…
One team, one direction
By Simon Woodhead There’s a certain department store and supermarket who are known for two things, the first being “never knowingly undersold”, but the more significant for me at least being that everyone who works…
Cause code changes
By Simon Woodhead We’ve made some changes to the way our fraud controls reject calls. But don’t worry, nothing changes unless you want it to! I was looking to see when we introduced the majority…
How do we annoy you?
By Simon Woodhead We’re running with quarterly objectives now and for Q3 the team have time reserved to focus on removing friction through automation and reviewing how (or whether) we do certain things. Whilst I…