Wholesale rate update (2020-10-01)


We will be updating our Managed A-Z Termination rates and codes on October 12th 2020.

As usual, these changes are colour coded in our full rate files available through the portal as below.

Following our work to make calls 97% cheaper, which significantly affected our Startup service level, we have been looking further at Virtual and Managed Interconnect. We’ve changed the transit fee (a.k.a Access Charge) we levy for NGCS calls. It was reduced by 75% on Virtual Interconnect and by 100% (i.e. removed) on Managed Interconnect in a previous update, owing to our progress with BTZero.

Rate files
Full rate sheets with codes are now only available through the portal or from our API for active customers. Once logged in to the portal you can find them in the “commercial” section.

Please contact our sales team if you are not a customer and would like to see our rates.

Ancillary rates (inc. SMS & fax)
Our rates for ancillary services can be found here. Rates for numbering (UK, US, and Global) can now be found here.