Featured
Reminder: No dirty surcharges
By Simon Woodhead With origination surcharges coming to UK fixed destinations from August 1st (following mobile on July 1st), we felt the need to remind you that Simwood has taken the decision NOT to pass these surcharges on to our wholesale customers. We will maintain…
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3 big wins for Simwood customers
By Simon Woodhead I get so tied up in the ‘today’ and the ‘tomorrow’ that I sometimes forget to look in the rear-view mirror. To be honest, when I do it usually makes me cross to see lies and vanity putting fake polish on turds…
The future of Simwood
By Simon Woodhead When I founded this business nearly 25 years ago, it was the world’s first global gateway between the Internet and mobile phones – both of which looked like they might catch on. At the time, whilst closed-source, it was so uncharacteristically open…
Hello California
By Simon Woodhead As you know we’ve been quietly building Simwood Inc in the USA for the last few years. We’re a CLEC in 20-odd States now which is in itself unprecedented for a foreign-owned company as far as I can tell. But we’ve now…
USA update – we’re 1%ers
By Simon Woodhead We haven’t said much about the USA lately but we’ve been busy! Tom, Cathy and the whole team there are doing amazing things. We’re now at 23 Licensed CLECs, i.e. we’re fully Licensed in 23 of 50 States with others progressing well.…
WVMR Part 6 – Wrapping up
By Simon Woodhead We discussed recently what we’d like to see from the Narrowband Review. Less than 24 hours later Ofcom published its Wholesale Voice Markets Review 2021-2026. This is important and going to govern our industry for the next 5 years, and arguably reshape it forever.…
WVMR Part 5 – A prime opportunity to improve porting?
By Simon Woodhead We discussed recently what we’d like to see from the Narrowband Review. Less than 24 hours later Ofcom published its Wholesale Voice Markets Review 2021-2026. This is important and going to govern our industry for the next 5 years, and arguably reshape it forever.…
WVMR Part 4 – BT’s unchecked monopoly in porting
By Peter Farmer We discussed recently what we’d like to see from the Narrowband Review. Less than 24 hours later Ofcom published its Wholesale Voice Markets Review 2021-2026. This is important and going to govern our industry for the next 5 years, and arguably reshape it forever.…
WVMR Part 3 – What the hell is IPX?
By Simon Woodhead & Peter Farmer We discussed recently what we’d like to see from the Narrowband Review. Less than 24 hours later Ofcom published its Wholesale Voice Markets Review 2021-2026. This is important and going to govern our industry for the next 5 years, and arguably…
WVMR Part 2 – CP Status – we need a new one!
By Simon Woodhead & Peter Farmer We discussed last week what we’d like to see from the Narrowband Review. Less than 24 hours later Ofcom published its Wholesale Voice Markets Review 2021-2026. This is important and going to govern our industry for the next 5…
WVMR Part 1 – Huawei bad for Internet; Huawei good for Voice over Internet
By Simon Woodhead & Peter Farmer We discussed last week what we’d like to see from the Narrowband Review. Less than 24 hours later Ofcom published its Wholesale Voice Markets Review 2021-2026. This is important and going to govern our industry for the next 5…
Remote working at Simwood – free stuff!
By Simon Woodhead Spoiler: There’s some free stuff in here we hope will help you! As mentioned in our latest COVID-19 update, we’re now working fully remotely. We’re lucky as not only are we in an industry that can, we’re in the industry that enables…
Wholesale rate update (2022-01-26) – with NO dirty surcharges
We will be updating our Managed A-Z Termination rates and codes on January 26th 2022. As usual, these changes are colour coded in our full rate files available through the portal as below. This update includes the new UK geographic breakouts described here. Please note…
Important Banking Update
By Simon Woodhead TLDR: We’ve changed bank details. Please update your records immediately as payments sent to old accounts may not reach us. You can find new details in our knowledgebase (you will need to log in). We seem to change payment accounts a lot…
API
Realtime Call Webhooks
We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…
Intelligently Rejecting Nuisance Calls since 2014
Back in 2014, we launched Intelligent Call Rejection, a Simwood…
Commercial
Wholesale rate update (2022-01-26) – with NO dirty surcharges
We will be updating our Managed A-Z Termination rates and codes on January 26th 2022. As usual, these changes are colour coded…
Important Banking Update
By Simon Woodhead TLDR: We’ve changed bank details. Please update…
How Compliant Are You?
By Grahame Davies We’ve always paid close attention to regulation…
Important: Bank Details Change Part 2
By Jake Taylor It’s nice to be unchained from my…
Intelligent Solutions
Thanks for another interesting year!
By Simon Woodhead Wow, it felt odd writing ‘interesting year’ for the first time a few weeks ago, or at least as…
IP Network
Good news for AWS customers
By Simon Woodhead There’s a lot that goes on in Simwood and we move fast. Quite often, what’d be earth shattering global…
VoIP DDoS Preparations – Mandatory Testing
By Simon Woodhead Alongside recent posts here (this, this and…
VoIP DDoS Preparations – IMPORTANT customer update
By Simon Woodhead Following our update on Friday, we have…
Regulation
Which equilibrium will prevail?
By Pete Farmer Simwood’s views on the recent BT Openreach FTTP pricing (called the Equinox Offer) will be known to regular readers.…
Security
Coronavirus (COVID-19)
By Simon Woodhead Given the news flow, we felt it was appropriate to update you on where we were with the preparations…
Simwood Awarded ISO 9001 and ISO 27001
by Simon Woodhead Following back-to-back audits, I’m delighted to report…
USA Caller ID changes – SHAKEN and STIR
by Thomas Hadden, COO Simwood Inc. Many of you may…
PSD2 compliance and some great new anti-fraud features
As we mentioned last week, the new Payment Services Directive seems…
Voice
Mexico Dial-code and rate changes
By Simon Woodhead Last July, we advised of changes to Mexico dialling, whereby the 1 was being dropped between the country code…
Christmas & New Year 2019 Porting Desk
Our porting desk will be operating as usual over the…
Mexico Dialplan Changes
The Federal Telecommunications Institute of Mexico are introducing a new…
White Papers
Our VoIP Fraud presentation at LINX84
We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…
Simwood VoIP Fraud Analysis – get your copy now
As regular readers will know, Simwood has operated a VoIP…
Get your DNS in order!
With the Olympics ever closer and our warnings over commodity…