Featured
Remote working at Simwood – free stuff!
By Simon Woodhead Spoiler: There’s some free stuff in here we hope will help you! As mentioned in our latest COVID-19 update, we’re now working fully remotely. We’re lucky as not only are we in an industry that can, we’re in the industry that enables…
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Porting Letters of Authorisation (delayed)
By Bruce Clark, Porting Supervisor We have been informed that the Letter of Authorisation (LOA) changes are no longer taking place from Monday 3rd August and instead this has been pushed back to Monday 7th September 2020. The reason this has been pushed back is…
How will your voice service fare with the Internet turned off?
By Simon Woodhead What would you do if all your voice providers were unreachable over the public Internet? Are you prepared and know it’ll make no difference, or are you relying on it never happening? If you’re in the latter camp, you may have ignored…
API
Realtime Call Webhooks
We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…
Intelligently Rejecting Nuisance Calls since 2014
Back in 2014, we launched Intelligent Call Rejection, a Simwood…
Commercial
Wholesale rate update (2020-08-01)
We will be updating our Managed A-Z Termination rates and codes on August 1st 2020. As usual, these changes are colour coded…
Reviewing Minimum Spend on Startup and Developer Accounts
By Simon Woodhead Startup accounts It is twelve months since…
COVID-19 change to 101 billing
Due to the unfolding situation with Coronavirus (COVID-19), the Home…
Intelligent Solutions
Welcome Jared Smith
By Simon Woodhead We’re delighted to welcome industry heavy-hitter Jared Smith to the Simwood team. He’ll be SVP of Product, joining our…
COVID-19 – Getting back on our collective feet
By Simon Woodhead It has been an interesting couple of…
BTZero and why it matters to you
By Simon Woodhead Regular readers or SimCon attendees will have…
IP Network
How will your voice service fare with the Internet turned off?
By Simon Woodhead What would you do if all your voice providers were unreachable over the public Internet? Are you prepared and…
Regulation
Porting Letters of Authorisation (delayed)
By Bruce Clark, Porting Supervisor We have been informed that the Letter of Authorisation (LOA) changes are no longer taking place from…
Porting Letters of Authorisation
By Bruce Clark, Porting Supervisor Over the past few months,…
Openreach porting – final update
By Simon Woodhead Further to yesterday’s ‘“plan B” post relating…
Openreach porting ‘plan B’
By Simon Woodhead Further to yesterday’s update, and characteristically later…
Security
Coronavirus (COVID-19)
By Simon Woodhead Given the news flow, we felt it was appropriate to update you on where we were with the preparations…
Simwood Awarded ISO 9001 and ISO 27001
by Simon Woodhead Following back-to-back audits, I’m delighted to report…
USA Caller ID changes – SHAKEN and STIR
by Thomas Hadden, COO Simwood Inc. Many of you may…
PSD2 compliance and some great new anti-fraud features
As we mentioned last week, the new Payment Services Directive seems…
Voice
Mexico Dial-code and rate changes
By Simon Woodhead Last July, we advised of changes to Mexico dialling, whereby the 1 was being dropped between the country code…
Christmas & New Year 2019 Porting Desk
Our porting desk will be operating as usual over the…
Mexico Dialplan Changes
The Federal Telecommunications Institute of Mexico are introducing a new…
White Papers
Our VoIP Fraud presentation at LINX84
We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…
Simwood VoIP Fraud Analysis – get your copy now
As regular readers will know, Simwood has operated a VoIP…
Get your DNS in order!
With the Olympics ever closer and our warnings over commodity…