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API

Realtime Call Webhooks

Realtime Call Webhooks

We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…

API Call Control

The Simwood API is great for provisioning and reporting as…

Intelligently Rejecting Nuisance Calls since 2014

Back in 2014, we launched Intelligent Call Rejection, a Simwood…

CDR Data Retention

One of the key principles of GDPR is Data Minimisation.…

Commercial

Wholesale rate update (2020-04-09)

Wholesale rate update (2020-04-09)

We will be updating our Managed A-Z Termination rates and codes on April 9th 2020. Comparing rates? Rate filesOur rates can be…

COVID-19 change to 101 billing

Due to the unfolding situation with Coronavirus (COVID-19), the Home…

United Arab Emirates Mobile

We’re been notified that Emirati mobile operators have implemented an…

Invoicing changes – important

Effective March 1st the Due Date on invoices will be…

Intelligent Solutions

Warning: your calls are about to be rejected

Warning: your calls are about to be rejected

By Simon Woodhead We’ve banged on about CLI filtering for years. Ofcom GC C6 even mandates it, if anyone – including Ofcom…

Building scalable video conferencing

By Simon Woodhead We announced last week how we’d spun…

A helping hand

By Simon Woodhead We’ve talked already about the things we’re…

Emergency bank details change

By Simon Woodhead TLDR: Please do not send money to…

IP Network

FREE IP Transit!

FREE IP Transit!

As a special offer for customers with paid Direct Connects* to Simwood, or ordering new ones before September 30th, we’re now offering…

Network changes

We invested hugely in our network in 2017, or more…

Inbound Calls and Availability Zones

Many of our customers connect to us in multiple sites,…

End-user connectivity from Simwood

Regular readers will know the lengths we’ve gone to maximise…

Regulation

Openreach porting – final update

Openreach porting – final update

By Simon Woodhead Further to yesterday’s ‘“plan B” post relating to the issue of “BT halting porting operations?”, we are in receipt…

Openreach porting ‘plan B’

By Simon Woodhead Further to yesterday’s update, and characteristically later…

Further porting update

By Simon Woodhead My colleague Bruce just concluded an industry…

Porting update

By Simon Woodhead Please see a further update on this…

Security

Coronavirus (COVID-19)

Coronavirus (COVID-19)

By Simon Woodhead Given the news flow, we felt it was appropriate to update you on where we were with the preparations…

Simwood Awarded ISO 9001 and ISO 27001

by Simon Woodhead Following back-to-back audits, I’m delighted to report…

USA Caller ID changes – SHAKEN and STIR

by Thomas Hadden, COO Simwood Inc. Many of you may…

PSD2 compliance and some great new anti-fraud features

As we mentioned last week, the new Payment Services Directive seems…

Voice

Christmas & New Year 2019 Porting Desk

Christmas & New Year 2019 Porting Desk

Our porting desk will be operating as usual over the festive period, with the exception of the bank holidays. When submitting a…

Mexico Dialplan Changes

The Federal Telecommunications Institute of Mexico are introducing a new…

Simwood Christmas Opening Hours

By Ateeq Rehman As we approach this wonderful festive time…

Capacity, capacity, and a huge thank you!

By Simon Woodhead Over the course of 2018 we’ve quadrupled…

White Papers

Our VoIP Fraud presentation at LINX84

Our VoIP Fraud presentation at LINX84

We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…

Simwood VoIP Fraud Analysis – get your copy now

As regular readers will know, Simwood has operated a VoIP…

QoS for VoIP

Introduction QoS, or Quality of Service, is a term used…

Get your DNS in order!

With the Olympics ever closer and our warnings over commodity…