Featured
Turkeys encouraging Christmas (IPEX resellers beware)
We’ve long banged the drum, often seemingly alone, about how BT’s IP Exchange (IPEX) service is a managed service, and not equivalent to the regulated Standard Interconnect Agreement or “SIA”. This is significant in a number of ways, not least BT’s right to vary commercial…
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Going large in the USA!
By Simon Woodhead Those of you who know Simwood well, know we believe passionately that everyone in the supply chain to the end-user should be adding value. You’ll also know that our model in the UK is essentially to have clambered our way up to…
Wholesale rate update (2019-03-27)
We will be updating our Managed A-Z Termination rates and codes on March 27th 2019. Why not send us your CDRs from other operators and compare what we’d have charged you? Rate files Our rates can be downloaded below. Please see our new website to understand our different service levels.…
Simwood Community Slack workspace, Status Page and “RFO” Handling
By Grahame Davies If there’s one thing a lot of us enjoy, for want a better word, it is analysing customer service and company communications. Today’s world has rightly lifted service levels in these areas to increasing highs and, whilst we at Simwood reckon we…
API
Intelligently Rejecting Nuisance Calls since 2014
Back in 2014, we launched Intelligent Call Rejection, a Simwood take on the traditional ACR service, which filtered out calls where Caller…
Inbound Calls and Availability Zones
Many of our customers connect to us in multiple sites,…
Inbound HTTP(S) API (“Webhooks”)
We currently have two APIs which send HTTP POST requests…
Commercial
Wholesale rate update (2019-03-27)
We will be updating our Managed A-Z Termination rates and codes on March 27th 2019. Why not send us your CDRs from other operators and…
Simwood Community Slack workspace, Status Page and “RFO” Handling
By Grahame Davies If there’s one thing a lot of…
Please Update Our US Payment Details
We’ve amended our bank details to reflect changes made to…
Intelligent Solutions
SimCon2 – Simwood Architecture Part 2
Simon Woodhead and Ross McKillop take us through Simwood Architecture.
SimCon2 – Introducing VoxAP by Simon Woodhead
Simon Woodhead takes us through Simwood’s new voice app.
SimCon2 – FAQ with the Operations Team
Andrew Davies and Alex Lane of the Simwood Operations Team…
SimCon2 – gc6 and More by Ross McKillop
Ross McKillop gives us an update on Ofcom’s General Condition…
IP Network
FREE IP Transit!
As a special offer for customers with paid Direct Connects* to Simwood, or ordering new ones before September 30th, we’re now offering…
Regulation
GC C6: CLI Update
by Ross McKillop As those of you who attended SimCon will know, there’s been a few issues around General Condition C6 and…
Ofcom enforces Ofcom’s rules
By Simon Woodhead Please forgive the cynicism the title conveys…
GC6 Customer Update
Whilst the implementation of the new CLI policies around General…
Security
PSD2 compliance and some great new anti-fraud features
As we mentioned last week, the new Payment Services Directive seems to have taken the industry a little by surprise, and basic compliance…
Voice
Simwood Christmas Opening Hours
By Ateeq Rehman As we approach this wonderful festive time of the year, we would like to notify all our customers of…
Capacity, capacity, and a huge thank you!
By Simon Woodhead Over the course of 2018 we’ve quadrupled…
US numbering now available (in testing)
As previously signalled, we’re really pleased to make US numbering…
White Papers
Our VoIP Fraud presentation at LINX84
We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…
Simwood VoIP Fraud Analysis – get your copy now
As regular readers will know, Simwood has operated a VoIP…
Get your DNS in order!
With the Olympics ever closer and our warnings over commodity…