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API

Realtime Call Webhooks

Realtime Call Webhooks

We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…

API Call Control

The Simwood API is great for provisioning and reporting as…

Intelligently Rejecting Nuisance Calls since 2014

Back in 2014, we launched Intelligent Call Rejection, a Simwood…

CDR Data Retention

One of the key principles of GDPR is Data Minimisation.…

Commercial

Wholesale rate update (2021-10-07) – with NO dirty surcharges

Wholesale rate update (2021-10-07) – with NO dirty surcharges

We will be updating our Managed A-Z Termination rates and codes on October 7th 2021. As usual, these changes are colour coded…

Important: Bank Details Change Part 2

By Jake Taylor It’s nice to be unchained from my…

Joining the surcharge party

By Simon Woodhead Before starting, let me be absolutely clear…

Origin based charging – what a mess!

By Simon Woodhead We wanted to update you on the…

Intelligent Solutions

Management reshuffle

Management reshuffle

By Simon Woodhead Whenever I post a blog about management changes, the click through rate is astonishing which I could take the…

A bit of a confession…

By Simon Woodhead Sometimes, I get the chance prototype things…

3 big wins for Simwood customers

By Simon Woodhead I get so tied up in the…

Call forwarding behaviour change

Following the introduction of origin surcharging, we’re having to make…

IP Network

VoIP DDoS Preparations – update

VoIP DDoS Preparations – update

By Simon Woodhead It has been a week or so since we last updated on the emerging threat, so we wanted to…

VoIP DDoS Preparations – Mandatory Testing

By Simon Woodhead Alongside recent posts here (this, this and…

VoIP DDoS Preparations – IMPORTANT customer update

By Simon Woodhead Following our update on Friday, we have…

VoIP DDoS – Fail to Prepare…

By Simon Woodhead There’s a scenario that has kept me…

Regulation

Grannies vs BT

Grannies vs BT

By Peter Farmer OK, so the headline talks about Grannies… disappointingly we are actually talking about a class action of all landline…

Ofcom’s new loyalty scheme

By Simon Woodhead Our Regulator has the Statutory power to…

VoIP DDoS Preparations – Remember your Regulatory Obligations

By Peter Farmer There’s a bit of a fracas going…

Our response to Equinox

By Simon Woodhead Ofcom are consulting on a proposed price…

Security

Coronavirus (COVID-19)

Coronavirus (COVID-19)

By Simon Woodhead Given the news flow, we felt it was appropriate to update you on where we were with the preparations…

Simwood Awarded ISO 9001 and ISO 27001

by Simon Woodhead Following back-to-back audits, I’m delighted to report…

USA Caller ID changes – SHAKEN and STIR

by Thomas Hadden, COO Simwood Inc. Many of you may…

PSD2 compliance and some great new anti-fraud features

As we mentioned last week, the new Payment Services Directive seems…

Voice

Mexico Dial-code and rate changes

Mexico Dial-code and rate changes

By Simon Woodhead Last July, we advised of changes to Mexico dialling, whereby the 1 was being dropped between the country code…

Pandemic 119

We have been asked by Ofcom to build 119 as…

Christmas & New Year 2019 Porting Desk

Our porting desk will be operating as usual over the…

Mexico Dialplan Changes

The Federal Telecommunications Institute of Mexico are introducing a new…

White Papers

Our VoIP Fraud presentation at LINX84

Our VoIP Fraud presentation at LINX84

We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…

Simwood VoIP Fraud Analysis – get your copy now

As regular readers will know, Simwood has operated a VoIP…

QoS for VoIP

Introduction QoS, or Quality of Service, is a term used…

Get your DNS in order!

With the Olympics ever closer and our warnings over commodity…