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API

Realtime Call Webhooks

Realtime Call Webhooks

We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…

API Call Control

The Simwood API is great for provisioning and reporting as…

Intelligently Rejecting Nuisance Calls since 2014

Back in 2014, we launched Intelligent Call Rejection, a Simwood…

CDR Data Retention

One of the key principles of GDPR is Data Minimisation.…

Commercial

Wholesale rate update (2020-08-01)

Wholesale rate update (2020-08-01)

We will be updating our Managed A-Z Termination rates and codes on August 1st 2020. As usual, these changes are colour coded…

Reviewing Minimum Spend on Startup and Developer Accounts

By Simon Woodhead Startup accounts It is twelve months since…

Let’s be honest about value!

By Simon Woodhead We have really two peers in the…

COVID-19 change to 101 billing

Due to the unfolding situation with Coronavirus (COVID-19), the Home…

Intelligent Solutions

Welcome Jared Smith

Welcome Jared Smith

By Simon Woodhead We’re delighted to welcome industry heavy-hitter Jared Smith to the Simwood team. He’ll be SVP of Product, joining our…

COVID-19 – Getting back on our collective feet

By Simon Woodhead It has been an interesting couple of…

BTZero and why it matters to you

By Simon Woodhead Regular readers or SimCon attendees will have…

SimCon4 and something new!

By Simon Woodhead We were lucky with the timing for…

IP Network

How will your voice service fare with the Internet turned off?

How will your voice service fare with the Internet turned off?

By Simon Woodhead What would you do if all your voice providers were unreachable over the public Internet? Are you prepared and…

Collapsing Manchester

By Simon Woodhead In 2009, we opened a PoP in…

FREE IP Transit!

As a special offer for customers with paid Direct Connects*…

Network changes

We invested hugely in our network in 2017, or more…

Regulation

Porting Letters of Authorisation (delayed)

Porting Letters of Authorisation (delayed)

By Bruce Clark, Porting Supervisor We have been informed that the Letter of Authorisation (LOA) changes are no longer taking place from…

Porting Letters of Authorisation

By Bruce Clark, Porting Supervisor Over the past few months,…

Openreach porting – final update

By Simon Woodhead Further to yesterday’s ‘“plan B” post relating…

Openreach porting ‘plan B’

By Simon Woodhead Further to yesterday’s update, and characteristically later…

Security

Coronavirus (COVID-19)

Coronavirus (COVID-19)

By Simon Woodhead Given the news flow, we felt it was appropriate to update you on where we were with the preparations…

Simwood Awarded ISO 9001 and ISO 27001

by Simon Woodhead Following back-to-back audits, I’m delighted to report…

USA Caller ID changes – SHAKEN and STIR

by Thomas Hadden, COO Simwood Inc. Many of you may…

PSD2 compliance and some great new anti-fraud features

As we mentioned last week, the new Payment Services Directive seems…

Voice

Mexico Dial-code and rate changes

Mexico Dial-code and rate changes

By Simon Woodhead Last July, we advised of changes to Mexico dialling, whereby the 1 was being dropped between the country code…

Pandemic 119

We have been asked by Ofcom to build 119 as…

Christmas & New Year 2019 Porting Desk

Our porting desk will be operating as usual over the…

Mexico Dialplan Changes

The Federal Telecommunications Institute of Mexico are introducing a new…

White Papers

Our VoIP Fraud presentation at LINX84

Our VoIP Fraud presentation at LINX84

We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…

Simwood VoIP Fraud Analysis – get your copy now

As regular readers will know, Simwood has operated a VoIP…

QoS for VoIP

Introduction QoS, or Quality of Service, is a term used…

Get your DNS in order!

With the Olympics ever closer and our warnings over commodity…