Featured
Are you risking your business with your carrier choice?
By Simon Woodhead Happy New Year! We find that the new year is traditionally the time when people like to dust-off relationships, reflect on the past year and put in place provision for the new. It (and the preceding quiet period) are a great time…
More Articles
Head in the sand is no longer an option
By Simon Woodhead It has been a little while since I’ve opined on the Telecommunications Security Act 2021 and the all-important secondary legislation it enabled, the Electronic Communications (Security Measures) Regulations 2022. My most recent entry is to reiterate how these rules apply to even…
Thanks for a great 2022!
By Simon Woodhead It’s that time of year when I get to wish you and your families a fantastic Festive Season and to thank you, where you have, for being part of our journey during 2022. As you’ll know, I didn’t have the helm for…
I’m back!
By Simon Woodhead Last October I posted that I was stepping down as CEO and my long-standing colleague Grahame Davies would be replacing me. Today, I pick up the reins again. As you may recall from that blog, the decision to step down was not…
Protecting your customers from fraud
By Simon Woodhead It has been a week or so since we updated you on our plans for blocking inbound and outbound calls according to Ofcom’s DNO list. I wanted to circle back and look at the impact those changes have made. We’ve not had…
Carrier Services rate update (2023-02-01)
We will be updating our Managed A-Z Termination rates and codes on February 1st 2023. This update features significant changes to UK Mobile billing and USA billing which are explained on the respective links. As usual, these changes are colour coded in our full rate files…
Carrier Services Pricing Review
By Simon Woodhead We don’t go in for annually escalating prices like some, or even annual reviews, and in reality operate in a market where prices are generally decreasing over time. I learned from an early mentor that you make your money on the buy-side;…
API
Realtime Call Webhooks
We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…
Intelligently Rejecting Nuisance Calls since 2014
Back in 2014, we launched Intelligent Call Rejection, a Simwood…
Commercial
Carrier Services rate update (2023-02-01)
We will be updating our Managed A-Z Termination rates and codes on February 1st 2023. This update features significant changes to UK…
Intelligent Solutions
USA billing changes
By Simon Woodhead As we continue to push our US expansion we thought it long overdue to update our UK/international rate sheets…
IP Network
New US Availability Zone
By Alex Lane Greetings, We are introducing a new availability zone, and this is going live next week at 21:00 2022-07-06 UTC…
VoIP DDoS Preparations – Mandatory Testing
By Simon Woodhead Alongside recent posts here (this, this and…
Regulation
Head in the sand is no longer an option
By Simon Woodhead It has been a little while since I’ve opined on the Telecommunications Security Act 2021 and the all-important secondary…
We’re losing track
By Pete Farmer We’ve previously blogged about restrictions countries are…
An update on our inflation concerns
By Pete Farmer Avid readers of my musings on this…
CPI is just real-terms uplift, right?
by Pete Farmer Yes and no; a typical response from…
Security
STIR/SHAKEN update
By Simon Woodhead & Thomas Hadden TLDR: Regulations are getting ever tighter around US termination traffic. Simwood Inc customers can expect increased…
Running Voice over the Public Internet
By Simon Woodhead Over many years I’ve been intolerant of…
Simwood Awarded ISO 9001 and ISO 27001
by Simon Woodhead Following back-to-back audits, I’m delighted to report…
Voice
Norway CLI Restrictions
By Simon Woodhead In the latest act of the relentless re-localisation of telecoms, as domestic operators seek to re-enforce their monopolies, major…
White Papers
Our VoIP Fraud presentation at LINX84
We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…
Simwood VoIP Fraud Analysis – get your copy now
As regular readers will know, Simwood has operated a VoIP…
Get your DNS in order!
With the Olympics ever closer and our warnings over commodity…