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API

Realtime Call Webhooks

Realtime Call Webhooks

We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…

API Call Control

The Simwood API is great for provisioning and reporting as…

Intelligently Rejecting Nuisance Calls since 2014

Back in 2014, we launched Intelligent Call Rejection, a Simwood…

CDR Data Retention

One of the key principles of GDPR is Data Minimisation.…

Commercial

Wholesale rate update (2022-01-26) – with NO dirty surcharges

Wholesale rate update (2022-01-26) – with NO dirty surcharges

We will be updating our Managed A-Z Termination rates and codes on January 26th 2022. As usual, these changes are colour coded…

Important Banking Update

By Simon Woodhead TLDR: We’ve changed bank details. Please update…

How Compliant Are You?

By Grahame Davies We’ve always paid close attention to regulation…

Important: Bank Details Change Part 2

By Jake Taylor It’s nice to be unchained from my…

Intelligent Solutions

Thanks for another interesting year!

Thanks for another interesting year!

By Simon Woodhead Wow, it felt odd writing ‘interesting year’ for the first time a few weeks ago, or at least as…

Have you been shafted yet?

By Simon Woodhead We’ve made our views on UK origin…

A New Day at Simwood

By Grahame Davies The idea that Simwood might ever have…

Management reshuffle

By Simon Woodhead Whenever I post a blog about management…

IP Network

Good news for AWS customers

Good news for AWS customers

By Simon Woodhead There’s a lot that goes on in Simwood and we move fast. Quite often, what’d be earth shattering global…

VoIP DDoS Preparations – update

By Simon Woodhead It has been a week or so…

VoIP DDoS Preparations – Mandatory Testing

By Simon Woodhead Alongside recent posts here (this, this and…

VoIP DDoS Preparations – IMPORTANT customer update

By Simon Woodhead Following our update on Friday, we have…

Regulation

Which equilibrium will prevail?

Which equilibrium will prevail?

By Pete Farmer Simwood’s views on the recent BT Openreach FTTP pricing (called the Equinox Offer) will be known to regular readers.…

Speaking at Westminster Forum

By Simon Woodhead I had the pleasure of speaking to…

Ofcom’s Christmas Gift to You All

By Pete Farmer Readers who are members of Comms Council…

Grannies vs BT

By Peter Farmer OK, so the headline talks about Grannies……

Security

Coronavirus (COVID-19)

Coronavirus (COVID-19)

By Simon Woodhead Given the news flow, we felt it was appropriate to update you on where we were with the preparations…

Simwood Awarded ISO 9001 and ISO 27001

by Simon Woodhead Following back-to-back audits, I’m delighted to report…

USA Caller ID changes – SHAKEN and STIR

by Thomas Hadden, COO Simwood Inc. Many of you may…

PSD2 compliance and some great new anti-fraud features

As we mentioned last week, the new Payment Services Directive seems…

Voice

Mexico Dial-code and rate changes

Mexico Dial-code and rate changes

By Simon Woodhead Last July, we advised of changes to Mexico dialling, whereby the 1 was being dropped between the country code…

Pandemic 119

We have been asked by Ofcom to build 119 as…

Christmas & New Year 2019 Porting Desk

Our porting desk will be operating as usual over the…

Mexico Dialplan Changes

The Federal Telecommunications Institute of Mexico are introducing a new…

White Papers

Our VoIP Fraud presentation at LINX84

Our VoIP Fraud presentation at LINX84

We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…

Simwood VoIP Fraud Analysis – get your copy now

As regular readers will know, Simwood has operated a VoIP…

QoS for VoIP

Introduction QoS, or Quality of Service, is a term used…

Get your DNS in order!

With the Olympics ever closer and our warnings over commodity…