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API

Realtime Call Webhooks

Realtime Call Webhooks

We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…

API Call Control

The Simwood API is great for provisioning and reporting as…

Intelligently Rejecting Nuisance Calls since 2014

Back in 2014, we launched Intelligent Call Rejection, a Simwood…

CDR Data Retention

One of the key principles of GDPR is Data Minimisation.…

Commercial

Wholesale rate update (2021-05-20)

Wholesale rate update (2021-05-20)

We will be updating our Managed A-Z Termination rates and codes on May 20th 2021. As usual, these changes are colour coded…

UK Origin Charging

By Simon Woodhead Charging a premium for calls based on…

We want your UK termination!

By Simon Woodhead TLDR: Talk to us about your wholesale…

Changing how we bill UK fixed

By Simon Woodhead We’ve made some changes to how we…

Intelligent Solutions

Adding Simwood Wholesale to Jambonz CPaaS in 60 seconds

Adding Simwood Wholesale to Jambonz CPaaS in 60 seconds

Our great friend Dave Horton, creator of Jambonz – open source CPaaS – which we’ve told you about before has done a…

Paying Wayne Rooney’s salary

By Simon Woodhead I’m not a football fan, but I…

All-time traffic records and BTZero

By Simon Woodhead It was 11 and a bit months…

The future of Simwood

By Simon Woodhead When I founded this business nearly 25…

IP Network

Turning our network around

Turning our network around

By Simon Woodhead It is almost 4 months since SimCon, and despite the pandemic, our team have been crazy busy. We’re going…

How will your voice service fare with the Internet turned off?

By Simon Woodhead What would you do if all your…

Collapsing Manchester

By Simon Woodhead In 2009, we opened a PoP in…

FREE IP Transit!

As a special offer for customers with paid Direct Connects*…

Regulation

Protecting prices for BT’s landline only customers

Protecting prices for BT’s landline only customers

We omitted to share our response to Ofcom’s consultation on protecting prices for BT’s landline only customers, but now do so. In…

Our response to Ofcom’s Emergency BSL Video Relay Consultation

The title says it all really! The response is here.

Handling 999 and 112 better

By Simon Woodhead I’m afraid we have a confession and…

Christmas & New Year 2020 Porting Desk

By Bruce Clark Just like last year, Simwood’s porting desk…

Security

Coronavirus (COVID-19)

Coronavirus (COVID-19)

By Simon Woodhead Given the news flow, we felt it was appropriate to update you on where we were with the preparations…

Simwood Awarded ISO 9001 and ISO 27001

by Simon Woodhead Following back-to-back audits, I’m delighted to report…

USA Caller ID changes – SHAKEN and STIR

by Thomas Hadden, COO Simwood Inc. Many of you may…

PSD2 compliance and some great new anti-fraud features

As we mentioned last week, the new Payment Services Directive seems…

Voice

Mexico Dial-code and rate changes

Mexico Dial-code and rate changes

By Simon Woodhead Last July, we advised of changes to Mexico dialling, whereby the 1 was being dropped between the country code…

Pandemic 119

We have been asked by Ofcom to build 119 as…

Christmas & New Year 2019 Porting Desk

Our porting desk will be operating as usual over the…

Mexico Dialplan Changes

The Federal Telecommunications Institute of Mexico are introducing a new…

White Papers

Our VoIP Fraud presentation at LINX84

Our VoIP Fraud presentation at LINX84

We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…

Simwood VoIP Fraud Analysis – get your copy now

As regular readers will know, Simwood has operated a VoIP…

QoS for VoIP

Introduction QoS, or Quality of Service, is a term used…

Get your DNS in order!

With the Olympics ever closer and our warnings over commodity…