By Peter Farmer TL;DR: We’re now members of the International Telecommunications Union and look forward to working with fellow members, Governments, regulators and other stakeholders on iterating standards to better our industry.  We’re currently in the process of refreshing the website and tweaking the branding.…

By Charles Chance I wanted to update you on our Microsoft Teams project because Phase 1 is nearly complete and we’ll be getting in touch with customers who have asked to test very soon! Firstly, what is Phase 1, or indeed any other Phase? Phase…

By Simon Woodhead It has been too long since I got super excited about a new development, and couldn’t wait to tell you about it. That doesn’t mean we’ve been sitting around, it just means the development has been far more ‘business as usual’ and…

By Simon Woodhead Back in 2018 we had General Condition C6.6 (GC C6.6) introduced, requiring operators to ensure CLI was valid on the way in and out of the network, amongst other things. I remember it well as we implemented it fully per the Ofcom…

By Simon Woodhead ITW takes place in Washington DC in mid-May and we’ll be there in force for the duration and a few days before. If any customers, peers or prospects want to meet with us either informally over a beer or for a private…

By Charles Chance Manchester is back and it’s big, in fact it’s EPYC! Dad jokes aside, I have some exciting tales about flashing lights and shiny boxes to share.. In Simon’s 2022 ‘Christmas letter’ he mentioned how we’d been working on bringing up a new…

By Simon Woodhead Happy New Year! We find that the new year is traditionally the time when people like to dust-off relationships, reflect on the past year and put in place provision for the new. It (and the preceding quiet period) are a great time…

By Simon Woodhead It has been a little while since I’ve opined on the Telecommunications Security Act 2021 and the all-important secondary legislation it enabled, the Electronic Communications (Security Measures) Regulations 2022. My most recent entry is to reiterate how these rules apply to even…

We will be updating our Managed A-Z Termination rates and codes on September 25th 2023. As usual, these changes are colour coded in our full rate files available through the portal as below. Unlike other operators, we are not passing on UK origin surcharges, relying…

By Simon Woodhead As a reminder, in our full rate sheets you will find what we call the ‘minimum’ and ‘increment’ for each breakout. for the UK this tends to be 1 and 1, more colloquially referred to as ‘1/1’. This means that calls will…