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API

Realtime Call Webhooks

Realtime Call Webhooks

We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…

API Call Control

The Simwood API is great for provisioning and reporting as…

Intelligently Rejecting Nuisance Calls since 2014

Back in 2014, we launched Intelligent Call Rejection, a Simwood…

CDR Data Retention

One of the key principles of GDPR is Data Minimisation.…

Commercial

Reviewing Minimum Spend on Startup and Developer Accounts

Reviewing Minimum Spend on Startup and Developer Accounts

By Simon Woodhead Startup accounts It is twelve months since we increased our wholesale minimum spend on Startup accounts from £100 to…

Wholesale rate update (2020-06-01)

We will be updating our Managed A-Z Termination rates and…

Let’s be honest about value!

By Simon Woodhead We have really two peers in the…

COVID-19 change to 101 billing

Due to the unfolding situation with Coronavirus (COVID-19), the Home…

Intelligent Solutions

Making calls 97% cheaper!

Making calls 97% cheaper!

By Simon Woodhead Did you know, there are now 30 countries around the world with some form of origin-based pricing? In other…

Automated GBP top-ups

By Simon Woodhead Effective immediately, any GBP prepayments sent to…

What a right CPaaS!

By Simon Woodhead Some people use the c-word conversationally. I…

Introducing our ‘Carrier’ rate deck

By Simon Woodhead TLDR; if you have termination volume, but…

IP Network

FREE IP Transit!

FREE IP Transit!

As a special offer for customers with paid Direct Connects* to Simwood, or ordering new ones before September 30th, we’re now offering…

Network changes

We invested hugely in our network in 2017, or more…

Inbound Calls and Availability Zones

Many of our customers connect to us in multiple sites,…

End-user connectivity from Simwood

Regular readers will know the lengths we’ve gone to maximise…

Regulation

Openreach porting – final update

Openreach porting – final update

By Simon Woodhead Further to yesterday’s ‘“plan B” post relating to the issue of “BT halting porting operations?”, we are in receipt…

Openreach porting ‘plan B’

By Simon Woodhead Further to yesterday’s update, and characteristically later…

Further porting update

By Simon Woodhead My colleague Bruce just concluded an industry…

Porting update

By Simon Woodhead Please see a further update on this…

Security

Coronavirus (COVID-19)

Coronavirus (COVID-19)

By Simon Woodhead Given the news flow, we felt it was appropriate to update you on where we were with the preparations…

Simwood Awarded ISO 9001 and ISO 27001

by Simon Woodhead Following back-to-back audits, I’m delighted to report…

USA Caller ID changes – SHAKEN and STIR

by Thomas Hadden, COO Simwood Inc. Many of you may…

PSD2 compliance and some great new anti-fraud features

As we mentioned last week, the new Payment Services Directive seems…

Voice

Pandemic 119

Pandemic 119

We have been asked by Ofcom to build 119 as a short-code as part of the NHS’ handling of Coronavirus. This is…

Christmas & New Year 2019 Porting Desk

Our porting desk will be operating as usual over the…

Mexico Dialplan Changes

The Federal Telecommunications Institute of Mexico are introducing a new…

Simwood Christmas Opening Hours

By Ateeq Rehman As we approach this wonderful festive time…

White Papers

Our VoIP Fraud presentation at LINX84

Our VoIP Fraud presentation at LINX84

We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…

Simwood VoIP Fraud Analysis – get your copy now

As regular readers will know, Simwood has operated a VoIP…

QoS for VoIP

Introduction QoS, or Quality of Service, is a term used…

Get your DNS in order!

With the Olympics ever closer and our warnings over commodity…