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3CX Warning
By Simon Woodhead We’ve been made aware of a possible serious vulnerability within 3CX. We’re not in a position to confirm this ourselves but all users of it should be aware and it has now been confirmed by the CEO. According to Crowdstrike the legitimate…
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Silicon Valley Bank
By Simon Woodhead As you may, or may not be aware, Silicon Valley Bank (SVB), a long-standing bank to the global technology sector has just suffered a bank run, much like those seen in the crisis of 2008. Few banks have liquidity to survive such…
Hello Old Friend
By Charles Chance Manchester is back and it’s big, in fact it’s EPYC! Dad jokes aside, I have some exciting tales about flashing lights and shiny boxes to share.. In Simon’s 2022 ‘Christmas letter’ he mentioned how we’d been working on bringing up a new…
Are you risking your business with your carrier choice?
By Simon Woodhead Happy New Year! We find that the new year is traditionally the time when people like to dust-off relationships, reflect on the past year and put in place provision for the new. It (and the preceding quiet period) are a great time…
Head in the sand is no longer an option
By Simon Woodhead It has been a little while since I’ve opined on the Telecommunications Security Act 2021 and the all-important secondary legislation it enabled, the Electronic Communications (Security Measures) Regulations 2022. My most recent entry is to reiterate how these rules apply to even…
Thanks for a great 2022!
By Simon Woodhead It’s that time of year when I get to wish you and your families a fantastic Festive Season and to thank you, where you have, for being part of our journey during 2022. As you’ll know, I didn’t have the helm for…
I’m back!
By Simon Woodhead Last October I posted that I was stepping down as CEO and my long-standing colleague Grahame Davies would be replacing me. Today, I pick up the reins again. As you may recall from that blog, the decision to step down was not…
Protecting your customers from fraud
By Simon Woodhead It has been a week or so since we updated you on our plans for blocking inbound and outbound calls according to Ofcom’s DNO list. I wanted to circle back and look at the impact those changes have made. We’ve not had…
Carrier Services rate update (2023-04-01)
We will be updating our Managed A-Z Termination rates and codes on April 1st 2023. As usual, these changes are colour coded in our full rate files available through the portal as below. Unlike other operators, we are not passing on UK origin surcharges, relying…
FTR/MTR increases
By Simon Woodhead The annual revision to carrier interconnect rates is upon us, effective April 1st 2023. As warned last year, and indeed as raised with the Minister, in addition to the grotesque CPI+3.9% shenanigans, CPI feeds through into Regulated rates and so they’re going…
API

Realtime Call Webhooks
We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…
Intelligently Rejecting Nuisance Calls since 2014
Back in 2014, we launched Intelligent Call Rejection, a Simwood…
Commercial

Carrier Services rate update (2023-04-01)
We will be updating our Managed A-Z Termination rates and codes on April 1st 2023. As usual, these changes are colour coded…
FTR/MTR increases
By Simon Woodhead The annual revision to carrier interconnect rates…
Termination rate volatility
By Simon Woodhead It won’t have escaped anybody’s attention that…
Intelligent Solutions

Trunk routing config (and more) now live
By Simon Woodhead When we did the Carrier Services pricing review, we gave a heads-up that we were making a change on…
IP Network

Hello Old Friend
By Charles Chance Manchester is back and it’s big, in fact it’s EPYC! Dad jokes aside, I have some exciting tales about…
Regulation

“Sorry Mummy, it was an accident!”
By Simon Woodhead Those are very well used words in our house. My 5 year old daughter is scarily bright and what…
Are you risking your business with your carrier choice?
By Simon Woodhead Happy New Year! We find that the…
Head in the sand is no longer an option
By Simon Woodhead It has been a little while since…
We’re losing track
By Pete Farmer We’ve previously blogged about restrictions countries are…
Security

STIR/SHAKEN update
By Simon Woodhead & Thomas Hadden TLDR: Regulations are getting ever tighter around US termination traffic. Simwood Inc customers can expect increased…
Running Voice over the Public Internet
By Simon Woodhead Over many years I’ve been intolerant of…
Simwood Awarded ISO 9001 and ISO 27001
by Simon Woodhead Following back-to-back audits, I’m delighted to report…
Voice

Norway CLI Restrictions
By Simon Woodhead In the latest act of the relentless re-localisation of telecoms, as domestic operators seek to re-enforce their monopolies, major…
White Papers

Our VoIP Fraud presentation at LINX84
We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…
Simwood VoIP Fraud Analysis – get your copy now
As regular readers will know, Simwood has operated a VoIP…
Get your DNS in order!
With the Olympics ever closer and our warnings over commodity…