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API

Realtime Call Webhooks

Realtime Call Webhooks

We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API.…

API Call Control

The Simwood API is great for provisioning and reporting as…

Intelligently Rejecting Nuisance Calls since 2014

Back in 2014, we launched Intelligent Call Rejection, a Simwood…

CDR Data Retention

One of the key principles of GDPR is Data Minimisation.…

Commercial

Wholesale rate update (2021-08-01) – with NO dirty surcharges

Wholesale rate update (2021-08-01) – with NO dirty surcharges

We will be updating our Managed A-Z Termination rates and codes on August 1st 2021. As usual, these changes are colour coded…

Joining the surcharge party

By Simon Woodhead Before starting, let me be absolutely clear…

Origin based charging – what a mess!

By Simon Woodhead We wanted to update you on the…

Three & EE join the surcharging party

By Simon Woodhead Effective July 1st, in-line with Vodafone’s delayed…

Intelligent Solutions

Call forwarding behaviour change

Call forwarding behaviour change

Following the introduction of origin surcharging, we’re having to make an emergency behaviour change to our wholesale platform where numbers are set…

The Clustercuss Begins!

By Simon Woodhead I’ve made no secret that I find…

CLI manipulation – Just Say No!

By Peter Farmer Those of us of a certain age…

What to expect on July 1st

By Simon Woodhead There’s a massive change coming July 1st…

IP Network

Turning our network around

Turning our network around

By Simon Woodhead It is almost 4 months since SimCon, and despite the pandemic, our team have been crazy busy. We’re going…

How will your voice service fare with the Internet turned off?

By Simon Woodhead What would you do if all your…

Collapsing Manchester

By Simon Woodhead In 2009, we opened a PoP in…

FREE IP Transit!

As a special offer for customers with paid Direct Connects*…

Regulation

Who really has the Significant Market Power?

Who really has the Significant Market Power?

By Simon Woodhead Less than two months ago, Ofcom published its findings in the Wholesale Voice Markets Review (WVMR). We’ve commented already…

WVMR 2021-2026: A waste of time?

By Simon Woodhead Last year Ofcom “consulted” on what could…

Protecting prices for BT’s landline only customers

We omitted to share our response to Ofcom’s consultation on…

Our response to Ofcom’s Emergency BSL Video Relay Consultation

The title says it all really! The response is here.

Security

Coronavirus (COVID-19)

Coronavirus (COVID-19)

By Simon Woodhead Given the news flow, we felt it was appropriate to update you on where we were with the preparations…

Simwood Awarded ISO 9001 and ISO 27001

by Simon Woodhead Following back-to-back audits, I’m delighted to report…

USA Caller ID changes – SHAKEN and STIR

by Thomas Hadden, COO Simwood Inc. Many of you may…

PSD2 compliance and some great new anti-fraud features

As we mentioned last week, the new Payment Services Directive seems…

Voice

Mexico Dial-code and rate changes

Mexico Dial-code and rate changes

By Simon Woodhead Last July, we advised of changes to Mexico dialling, whereby the 1 was being dropped between the country code…

Pandemic 119

We have been asked by Ofcom to build 119 as…

Christmas & New Year 2019 Porting Desk

Our porting desk will be operating as usual over the…

Mexico Dialplan Changes

The Federal Telecommunications Institute of Mexico are introducing a new…

White Papers

Our VoIP Fraud presentation at LINX84

Our VoIP Fraud presentation at LINX84

We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…

Simwood VoIP Fraud Analysis – get your copy now

As regular readers will know, Simwood has operated a VoIP…

QoS for VoIP

Introduction QoS, or Quality of Service, is a term used…

Get your DNS in order!

With the Olympics ever closer and our warnings over commodity…