Ofcom enforces Ofcom’s rules
By Simon Woodhead Please forgive the cynicism the title conveys but we’re genuinely surprised to see in recent weeks that Ofcom has taken action for violation of its rules. This is very out of character,…
By Simon Woodhead Please forgive the cynicism the title conveys but we’re genuinely surprised to see in recent weeks that Ofcom has taken action for violation of its rules. This is very out of character,…
Whilst the implementation of the new CLI policies around General Conditions 6 has largely gone without incident, we’ve experienced a number of reports of called parties wrongly seeing the Network Number, and the CPs concerned…
by Ross McKillop General Condition 6 requires that all operators sending calls onto the PSTN set a Network Number that is on their network to allow calls to be easily traced and reduce the impact…
With effect Wednesday 10th October we will be implementing the first phase of CLI changes for compliance with the revised General Condition 6 as previously discussed here Outbound calls that do not have any valid Caller…
As we have previously announced, there are big changes to CLI coming with the new Ofcom General Conditions which take effect from 1st October 2018. Ahead of this date, all customers must ensure they are sending valid Caller…
by Neil Brown, decoded:Legal The new General Conditions of Entitlement — the rulebook which makes up part of the regulatory framework for the provision of communications services in the UK — comes into force on…
One requirement of GDPR, under Article 28, requires that controllers (such as yourselves) may only appoint processors who can provide “sufficient guarantees” to meet the requirement of the Regulation. Contracting parties must be bound by…
We’ve updated our Privacy Policy to bring it into line with the requirements of the new General Data Protection Regulations (GDPR) but also make it a bit clearer and less “lawyer-ish” whilst still complying with…
One of the key principles of GDPR is Data Minimisation. Additionally, it makes it clear that data collected with one specific purpose cannot be repurposed for another. Whilst the jury’s still out on whether or…
Ofcom recently published a new Guidelines for Calling Line Identification Facilities which includes amendments to the General Conditions and National Numbering Plan. These changes, which we fully support, are aimed to restore some confidence in…