GC6 Customer Update
Whilst the implementation of the new CLI policies around General Conditions 6 has largely gone without incident, we’ve experienced a number of reports of called parties wrongly seeing the Network Number, and the CPs concerned…
Category Archives: Regulation
08979 Oh…
by Ross McKillop General Condition 6 requires that all operators sending calls onto the PSTN set a Network Number that is on their network to allow calls to be easily traced and reduce the impact…
GC6 CLI Update
With effect Wednesday 10th October we will be implementing the first phase of CLI changes for compliance with the revised General Condition 6 as previously discussed here Outbound calls that do not have any valid Caller…
Mandatory CLI Changes
As we have previously announced, there are big changes to CLI coming with the new Ofcom General Conditions which take effect from 1st October 2018. Ahead of this date, all customers must ensure they are sending valid Caller…
Whose Line is it Anyway?
by Neil Brown, decoded:Legal The new General Conditions of Entitlement — the rulebook which makes up part of the regulatory framework for the provision of communications services in the UK — comes into force on…
GDPR Data Processing Addendum
One requirement of GDPR, under Article 28, requires that controllers (such as yourselves) may only appoint processors who can provide “sufficient guarantees” to meet the requirement of the Regulation. Contracting parties must be bound by…
Privacy Policy Update
We’ve updated our Privacy Policy to bring it into line with the requirements of the new General Data Protection Regulations (GDPR) but also make it a bit clearer and less “lawyer-ish” whilst still complying with…
CDR Data Retention
One of the key principles of GDPR is Data Minimisation. Additionally, it makes it clear that data collected with one specific purpose cannot be repurposed for another. Whilst the jury’s still out on whether or…
Restoring Confidence in CLI
Ofcom recently published a new Guidelines for Calling Line Identification Facilities which includes amendments to the General Conditions and National Numbering Plan. These changes, which we fully support, are aimed to restore some confidence in…
GDPR Consent
By Ross McKillop Unless you’ve been hiding under a rock for the last year or so, and especially the last few months, it’s been hard to miss GDPR and I’m sure, like us, you’ve been…