By Simon Woodhead What follows is a matter of opinion based on personal experience and belief, shared for the betterment of a fair and transparent marketplace. Readers should form their own opinions and do their…

Picture the scene: Barfy Trump has always rented deckchairs, on a big ship. In fact many years ago he used to own everything on that ship but the somewhat overweight civil service type at the…

Further to our initial response, we have now responded to Ofcom’s actual Strategic Review of Digital Communications. Should customers wish to make their own response, and we would encourage you to do so, the deadline for…

We’ve just responded to Ofcom’s legal direction to provide commercial information on the call charges we’ve levied on BT and others for the last 3 years for our own number ranges and those of Virtual…

It should be pretty obvious to readers of this blog that we struggle with some floors of Ofcom towers (Huw and team, not yours!). ‘We no speak bureaucrat’ and that may be a factor in…

Sharon White, new CEO of Ofcom, today gave evidence to the House of Commons Culture, Media and Sport Select Committee. Whilst a satirical commentary is tempting, it probably isn’t necessary. You can enjoy an insight…

Ofcom has announced a “Strategic Review of Digital Communications” and in Phase 1 has asked for input on what to review. Our formal response is copied below but as these issues affect all Communications Providers…

Since we published our draft July rate sheet last week a few customers have been quick to tell us it is wrong. It is “wrong” because the Ofcom Service Charge Master Sheet in the Ofcom numbering…