We have offered inbound SMS on some of our geographic number ranges for a while but BT Wholesale withdrew the product shortly after and the majority of our ranges are unable to receive SMS. As…

Communication Providers have been obligated to offer 999 services on VoIP calls since OFCOM modified the General Conditions several years ago. The Communications Act 2003 conveys a legal obligation to comply with the General Conditions…

I wanted to write to wish you the best for the coming festivities and to say thank you for working with us this year. I really hope it is a good one for you and…

Whilst most customers love the rich format of our rates files, and others use the API to import them automatically, a few have asked for them to be in CSV format like our older-fashioned competitors!…

By popular demand customers are now able to top-up prepayment accounts in real-time using Visa, MasterCard or American Express. We still prefer payments by bank transfer but using a card is a way of adding emergency…

We have introduced changes to the way we bill and take payment of invoices. Consolidated invoices Previously most services were billed at the beginning of each month, with the exception of Gold number fees and…

We’d like to give you a sneak preview of our new website. It isn’t finished, content is changing and some features are disabled until launch but we wanted to give customers the opportunity to see…