Whilst most customers love the rich format of our rates files, and others use the API to import them automatically, a few have asked for them to be in CSV format like our older-fashioned competitors!…

By popular demand customers are now able to top-up prepayment accounts in real-time using Visa, MasterCard or American Express. We still prefer payments by bank transfer but using a card is a way of adding emergency…

We have introduced changes to the way we bill and take payment of invoices. Consolidated invoices Previously most services were billed at the beginning of each month, with the exception of Gold number fees and…

We’d like to give you a sneak preview of our new website. It isn’t finished, content is changing and some features are disabled until launch but we wanted to give customers the opportunity to see…

We now have nationwide coverage for Geographic Number Portability with Vodafone, or rather what used to be Cable & Wireless and all acquired companies. For June we are reducing our charges on the porting in of…

An opinion post by Simon Woodhead I sometimes think my world is upside down. Some nights I lie awake pondering the changes this industry has coming and our place in it but then I’m brought…

For the month of May we are reducing our charges on the porting in of geographic numbers from the following  network operators: BT Vodafone (Thus) Vodafone (Your Communications) Gamma Telecom (inc. hosted clients who have…

By Simon Woodhead Shortly after midnight last night my inbox pinged with a concerned email from a diligent customer. They’d seen news on The Register that BT were claiming ownership of 99 Patents which give…