Wholesale rates update (2017-10-18)

We will be updating our Managed A-Z Termination rates and codes on October 18th 2017.

Rate files
Our rates can be downloaded below. Please see our new website to understand our different service levels. You can check (and change) your current service level in the “Commercial” tab of the portal.

Managed Interconnect Subject to status
Other service levels GBP EUR USD

Please note that full rate sheets with codes are now only available through the portal or from our API for active customers. Once logged in to the portal you can find them in the “commercial” section.

Files for recent rate updates can be found in the archive.

Non-call rates (inc. SMS & fax)
Our rates for ancillary services can be found here.

UK FreePhone changes
Unfortunately, we’ve discovered some sneaky increases to the transit charges we have to pay the incumbent for incoming calls to 0800 numbers, resulting in us making a loss per call. We’ve therefore had no choice but to increase these going forwards. They’re shown in the ancillary rate sheet.

By way of recompense, we have added a negative rate (i.e. a rebate) for outbound calls to 0800 numbers for all production tariffs! Managed Interconnect accounts of course enjoy the full interconnect rate that we bill the incumbent.