Calling all long-time customers!
By Simon Woodhead I’ve just picked up the phone to a long-time customer (let’s call him Frank) as the tone of a support ticket suggested he was somewhat grumpy with us, having historically been a…
By Simon Woodhead I’ve just picked up the phone to a long-time customer (let’s call him Frank) as the tone of a support ticket suggested he was somewhat grumpy with us, having historically been a…
We’ve mentioned before how anyone purporting to offer you “unlimited channels” or “unlimited free calls” are, in our experience, either telling fibs or reckless. Channel limits are a critical way we protect customers from each…
By Simon Woodhead It has been more than 4 years since we overhauled our core network and boy how the world has changed since then! Back then we chose Brocade on price/performance grounds, i.e. we…
We’re concerned at the level of traffic customers are delivering to us over the public Internet and would like to encourage you to connect directly to us in one or more sites. We work hard…