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Turkeys encouraging Christmas (IPEX resellers beware)

We’ve long banged the drum, often seemingly alone, about how BT’s IP Exchange (IPEX) service is a managed service, and not equivalent to the regulated Standard Interconnect Agreement or “SIA”. This is significant in a number of ways, not least BT’s right to vary commercial…

Going large in the USA!

By Simon Woodhead Those of you who know Simwood well, know we believe passionately that everyone in the supply chain to the end-user should be adding value. You’ll also know that our model in the UK is essentially to have clambered our way up to…

Wholesale rate update (2018-12-18)

We will be updating our Managed A-Z Termination rates and codes on December 18th 2018. Why not send us your CDRs from other operators and compare what we’d have charged you? Rate files Our rates can be downloaded below. Please see our new website to understand our different service levels.…

Ofcom enforces Ofcom’s rules

By Simon Woodhead Please forgive the cynicism the title conveys but we’re genuinely surprised to see in recent weeks that Ofcom has taken action for violation of its rules. This is very out of character, and quite surprising for those of us who’ve been trying…

API

Intelligently Rejecting Nuisance Calls since 2014

Intelligently Rejecting Nuisance Calls since 2014

Back in 2014, we launched Intelligent Call Rejection, a Simwood take on the traditional ACR service, which filtered out calls where Caller…

CDR Data Retention

One of the key principles of GDPR is Data Minimisation.…

Inbound Calls and Availability Zones

Many of our customers connect to us in multiple sites,…

Inbound HTTP(S) API (“Webhooks”)

We currently have two APIs which send HTTP POST requests…

Commercial

Wholesale rate update (2018-12-18)

Wholesale rate update (2018-12-18)

We will be updating our Managed A-Z Termination rates and codes on December 18th 2018. Why not send us your CDRs from other operators and…

Helping us to help you help us help you

By Andrew Davies Here at Simwood, we like puzzles and…

Comms Business Cover Story – November 2018

We’re really pleased to again be the cover story in…

Dirty Tricks!

By Simon Woodhead I’m old enough to remember the BA…

Intelligent Solutions

We do NOT operate wholesale VoIP for anyone else!

We do NOT operate wholesale VoIP for anyone else!

By Simon Woodhead It is frustrating when you work hard to innovate and differentiate, to enable your customers to deliver unique and…

Management changes

By Simon Woodhead I’m delighted to announce a few changes…

Please tell us what you think (not a laborious survey!)

By Simon Woodhead Some years ago, I asked customers to…

Introducing our 100% uptime SLA!

by Simon Woodhead November wasn’t a great month for our…

IP Network

FREE IP Transit!

FREE IP Transit!

As a special offer for customers with paid Direct Connects* to Simwood, or ordering new ones before September 30th, we’re now offering…

Network changes

We invested hugely in our network in 2017, or more…

Inbound Calls and Availability Zones

Many of our customers connect to us in multiple sites,…

End-user connectivity from Simwood

Regular readers will know the lengths we’ve gone to maximise…

Regulation

Ofcom enforces Ofcom’s rules

Ofcom enforces Ofcom’s rules

By Simon Woodhead Please forgive the cynicism the title conveys but we’re genuinely surprised to see in recent weeks that Ofcom has…

GC6 Customer Update

Whilst the implementation of the new CLI policies around General…

08979 Oh…

by Ross McKillop General Condition 6 requires that all operators…

GC6 CLI Update

With effect Wednesday 10th October we will be implementing the first…

Security

PSD2 compliance and some great new anti-fraud features

PSD2 compliance and some great new anti-fraud features

As we mentioned last week, the new Payment Services Directive seems to have taken the industry a little by surprise, and basic compliance…

Simwood Help Centre

We are pleased to announce the launch of a brand…

Security Posture

By Simon Woodhead Over the bank holiday we performed some…

Video: Kamailio World fraud talks

Simon’s talk from Kamailio World is now available online: We…

Voice

Simwood Christmas Opening Hours

Simwood Christmas Opening Hours

By Ateeq Rehman As we approach this wonderful festive time of the year, we would like to notify all our customers of…

Capacity, capacity, and a huge thank you!

By Simon Woodhead Over the course of 2018 we’ve quadrupled…

US numbering now available (in testing)

As previously signalled, we’re really pleased to make US numbering…

GC6 CLI Update

With effect Wednesday 10th October we will be implementing the first…

White Papers

Our VoIP Fraud presentation at LINX84

Our VoIP Fraud presentation at LINX84

We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below…

Simwood VoIP Fraud Analysis – get your copy now

As regular readers will know, Simwood has operated a VoIP…

QoS for VoIP

Introduction QoS, or Quality of Service, is a term used…

Get your DNS in order!

With the Olympics ever closer and our warnings over commodity…